In-Store Purchases

In-store returns?

For items purchased in one of our stores, goods may be returned within 7 days of purchase with receipt for exchange or store credit only.

If the product is assessed as “faulty”, customers will be provided either a refund, repair, replacement or store credit. Please note, returns for sale items are not accepted. Sale items cannot be returned for refund, exchange or store credit.

Can I return my in-store purchase to any of your stores?

Yes. You can return goods within 7 days of purchase with receipt to any of our four stores.

What if I cannot return my in-store purchase in person?

We appreciate purchases are made whilst on holiday or traveling. If you are not able to return to
our store in person, please contact us and adhere to our online
Returns policy. You must contact us within 7 days of purchase with proof of receipt to comply.

How do I know your products are in stock?

Our website is updated regularly to ensure products which are ‘out of stock’ are clearly displayed. For all inventory enquiries, please contact us. Our Customer Care team can check stock availability at our main warehouse, as well as at our four stores.

Feel free to contact any one of our stores to check stock availability.

Some of our large furniture pieces are displayed at our stores for your convenience. If the product is available to view in store, it will be listed at the bottom of the product page.

Can I purchase online and collect in store?

Yes! Please see our Click & Collect page for more details.

Can I purchase an in-store gift card?

In-store gift cards can be purchased at any Few and Far store. The minimum gift card spend is $5.00 AUD. Gift cards purchased in store are redeemable at our stores only.

Online gift cards are not redeemable in store.

Gift vouchers are valid for 3 years. Simply present your gift card to a staff member in store to redeem your discount. Gift cards can be used in multiple transactions.